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Baptist Memorial Healthcare: A Case Study

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“Trust has a significant role in increasing people’s participation in the organization and improves their productivity” (Bahrami, Hasanpour, Rajaeepour, Aghahosseni, & Hodhodineghad, (2012). There are technological improvements that can increase overall organizational productivity at Baptist Memorial Healthcare. New software has been implemented throughout Baptist Memorial Healthcare. The system is used to hold the medical record of patients. The Epic system support functions related to patient care, registration, scheduling and billing. Nurses are able to communicate directly with physicians regarding patient care through the new system. Patients are able to review the results of tests performed themselves and discuss the results with the

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