Bad News-Written Response

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In delivering a bad news written message the unpleasant news should be placed in the central body of the letter. By doing so, the writer can soften the bad news with reasons or facts. Furthermore, by giving the reasons or facts before the actual bad news prepares the recipient for the impending news. As a result, the reader would be more willing to accept the validity of the message. Additionally, the writer should also add an alternative or incentive as a solution to the bad news.
In the video the doctors were distracted by a bug. They seemed to have loss focus of their purpose and in turn delivered the incorrect news at the incorrect time. This video is a great illustration on how important it is to deliver a message at the right moment

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