Hurricane Sandy marked a significant shift in the use of social media in disasters, in the United States. More than ever before, government agencies, non- profits and the public used social media (SM) to collaborate with partners, share information, maintain situational awareness and ask for help (Cohen, pg. 2013). Twitter and Facebook were used extensively by
Hurricane Sandy marked a significant shift in the use of social media in disasters, in the United States. More than ever before, government agencies, non- profits and the public used social media (SM) to collaborate with partners, share information, maintain situational awareness and ask for help (Cohen, pg. 2013). Twitter and Facebook were used extensively by