Essay about Awais Ahmed

706 Words Jan 29th, 2014 3 Pages
Awais Ahmed

|Address: 8260 Spoon Hollow Cove, | Cell: 901-364-2474 |
|Memphis, Tennessee 38125-3275, USA. |Email: |
|PEC Registration: TELE/2195 |Passport# RC1159681 |


Looking to build my extensive range of technical skills within a suitably challenging role and keen to achieve further professional development in Telecommunication and keep interested in research work.


|Networking |PC Troubleshooting
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• Performing Quality Issues of Live network, Issues related to VSWR and Issue related to TREs • Preventive Maintenance (PM) and Corrective Maintenance (CM) of BTS Sites. • Zero call troubleshooting and sector down activity.

Transmission • Hand-on experience of NEC Pasolink series (Pasolink, Pasolink+, Pasolink NEO, iPasolink) • Working knowledge of NEC C-Node equipment • Preventive Maintenance of NEC PDH and SDH links • Implementing Network Expansions including TRX Expansion, Abis Expansion • Troubleshooting of RSL and transmission path (E1) break issues. • Resolution of DEM, BER & Far End alarm of Transmission equipment • Microwave link installation, link alignment, and configuration
• Installation of battery banks • Familiar with Delta and ELTEK Power rectifiers • Familiar with ATS panel and Genset

|The Resource Group–QUBEE OPERATIONS DEPARTMENT |Jan 2011 to Jan 2012 |

Technical Support Executive

• Working on 802.16 static and 802.16e Mobile WiMAX Standard. • Providing Technical support to Customer support Executives, taking Escalations. • Providing clear, concise, accurate and frequent communications to Call Center Agents regarding Customer’s technical issues and actual root cause of their problems. • Documentation and logging

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