The article I read was titled “Automation is already here, and it's taking jobs and annoying customers” by Monty Solomon. From this title, it’s not difficult to discern the author’s disposition towards technological automation to be a bit sour and bleak. However, his outlook is not without merit. I find section 1.5 on page 38 where the book discusses the issues facing modern technology to be relevant to this particular article.
Solomon begins his piece by examining how we as humans grow more distant from each other as technology, such as social media, drives a wedge between once established social norms. The main point I felt the author was trying to drive home was how companies are continuously using technology to lower their bottom lines,
Solomon begins his piece by examining how we as humans grow more distant from each other as technology, such as social media, drives a wedge between once established social norms. The main point I felt the author was trying to drive home was how companies are continuously using technology to lower their bottom lines,