Introduction
The Aussie Beverage Company is among the most popular beverage manufacturing companies found in Adelaide. The privately owned company produces premium quality products and distributes its products to different retail and wholesalers. Recently, Aussie Beverage Company has attempted to lure major supermarket retailers such as Coles, Woolworths, Foodland, and IGA to include cola beverages in their stocks. Aussie Beverage Company intends to sell its products at a relatively lower cost compared to the exuberant prices offered by competitors such as Coca-Cola and Pepsi. Evidently, the international brands dominate the market because of their ability to deliver beverage products directly to the retailer stores …show more content…
Although this involves the internal and external environment, Aussie Beverage Company needs to design strategies that will counter the effect of competitors in the vast supply chain sector. The Porter’s analysis method that involves an evaluation of the five supply driving forces will prove effective in such a situation (Neely 2007). This analysis provides extensive insight on the market offerings, visibility trends and immediate shocks in the globalized market. It is thorough this that Aussie Beverage Company can determine the credibility of different suppliers and which relationships to focus on. Once Aussie Beverage Company assembles information regarding suppliers, they are able to create alternative supply strategies that highlight the opportunities and strengths present while handling the weaknesses and …show more content…
This system is designed to improve how customers perceive the business as well as retain more customers to the business. Customer relationship management systems gives the business an opportunity to acquire detailed information regarding the personal information of the customer such as the spending habits, purchasing habits and customer concerns regarding the business (Dyché 2002). Once Aussie recognizes the diverse effect posed by failing to build solid customer relationships, they may design mitigating strategies that will prove effective in handling such issues. One way in which Aussie can measure the customer relationship is through using customer management software, which accumulates information regarding the customer into a database for retrieval. It will facilitate interaction between customers therefore measuring customer