The focus of this essay is to reflect on the leadership skills gained on the work life balance project at ITL. We have been assigned to work on a “work life balance project” that our industry partner, Intercontinental Trust Limited –ITL wishes to implement for their organization. ITL is an offshore management company which operates in a highly regulated financial environment. It offers a comprehensive range of financial and fiduciary services to international clients based on ethical and socially responsible business practices. It is a rapidly expanding company with an established presence of 15 years in Mauritius. The essence of our teamwork is to bring the knowledge and know- how together with the guidance of our lecturer
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According to Katzenbach & Smith, SDWT is defined as a small number of people with complementary skills, who are committed to a common purpose, performance goals and approach, for which they hold themselves jointly accountable. Additionally, Berger stated that collaborative self-directed work teams can get complex projects done at faster rates than the traditional boss-worker arrangement, because the decision making process is made faster and more effective in a team. Empowering teams to make decisions about their work also enhances satisfaction. There was no leader as such in our team. In the first phase of the project plan, we mutually defined and agreed on objectives, brainstormed and worked on the way forward to laying down our project plan. Whenever there were disagreements, for example, deciding on the structure of the survey questionnaire, we were opened to discussions and able to think collectively to find a constructive solution to the issue. Based on this approach, our effectiveness as a team was much faster than we could have done individually. A high-performance team is regarded as tight-knit, focused on their goal and have supportive processes that will enable any team member to surmount any barriers in achieving the team's goals.