Assignment 301 Principles of Communication in Adult Social Care Settings
Task A Question and Answers
Ai Identify four different reasons why people communicate.
1)For a resident to express their feelings to you.
2)To pass on information to other staff members about a residents condition.
3)To order food at meal times.
4)To have a friendly chat and get to know a resident better.
Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals
With effective communication there would be a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be …show more content…
Depression would be a barrier to communication. I would look in the residents’ individual service plan to see if they have a history of depression, also I would look at their medication to see if they are on anything to help with depression. I would also have a chat with the nurse on duty and identify how long the resident has been depressed for. Depression can cause many different moods, so when communicating with the resident I would look at their body language and facial expression to see what mood they were in. This would indicate if they are willing to open up and have a chat. Using simple sentences, touch, smiling, would help to comfort the resident and let them know you are there for them.
A sensory impairment would be a barrier to communication. Depending on the impairment the resident has, you would have to communicate differently. For example: with someone that has hearing loss you may need to change the tone of your voice to a lower tone, also speak louder for them