Asda can provide constant and reliable customer service by providing step by step instruction issued to staff to ensure consistent and efficient customer service for example at Asda the business might instruct the staff to greet customers, smile, and make eye contact with customers when speaking with a customer. Additionally, Asda can provide effective customer service through customer feedback from a questionnaire or through a mystery shopper, also one of Asda procedures for staff is following legal legislation and having ethical standard which bacilacllky6 means to treat all customer fairly. Furthermore, Asda issues instruction to staffs to deal with hazard and risks for example if the floor have been cleaned by staff a floor warning sign
