In the article “Will Artificial Intelligence Eliminate My Job?” written by Rod Koch (Strategic Finance, 2017) the author examines the influence of Artificial Intelligence or AI to the labor force through a series of his experience and analysis. I enjoyed this article because it discusses AI, one of the hottest technology trend today. I find the article’s title is the same question that has been asked by many people, including myself. I certainly agree with the author about the impact which AI brought to us as he had said in his writing: “AI presents the forward thinker with a new opportunity to reskill and adapt for the future” (Koch, 2017). In addition, I liked the example where the author suggests the usage of AI in order to improve the Knowledge-Based related jobs, which has been adopted widely in large corporations today.
The article begins with the author having been assigned to a task force consisting of five people; their task is to improve the company technical support process. Every week, the team leader gave a report which have all unfinished tickets to the team and they work and follow up until those tickets have been closed. By using automation, the author was able to optimize the whole process and by the time the task force was disbanded, the job which used to take five people now only needs a few hours of work from one person per week. However, the author doesn’t stop at this point; he suggests: “an AI system could be built directly into the ticket call system to receive the …show more content…
This progress not only in technology, but in every expect of our lives and technologies just happen to have an incredible advance lately. Will AI replace my job someday? Yes, it could, but like the author suggests if I am ready to adapt for that change, I can find myself useful again. In my view, we invent technology to enhance life, not to destroy
The article begins with the author having been assigned to a task force consisting of five people; their task is to improve the company technical support process. Every week, the team leader gave a report which have all unfinished tickets to the team and they work and follow up until those tickets have been closed. By using automation, the author was able to optimize the whole process and by the time the task force was disbanded, the job which used to take five people now only needs a few hours of work from one person per week. However, the author doesn’t stop at this point; he suggests: “an AI system could be built directly into the ticket call system to receive the …show more content…
This progress not only in technology, but in every expect of our lives and technologies just happen to have an incredible advance lately. Will AI replace my job someday? Yes, it could, but like the author suggests if I am ready to adapt for that change, I can find myself useful again. In my view, we invent technology to enhance life, not to destroy