Army 360 Degree Evaluation Case Study

Improved Essays
The article “Do your staff think you're a better manager? Evaluating leadership development” provides a 360 degree evaluation case study on Lancashire County Council for leadership development. The method used was a simple and practical tool that was easy to use, quick to administer and requires no special knowledge to interpret. The methodology measured the effectiveness of management training before the management training started and after the training was completed.
The Lancashire County Council had invested in a leadership development program, intended to improve its managers’ people management skills. The people management skills selected was the ability to communicate effectively, the ability to influence others and networking skills, which are all part of a leaders and the decision making.
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Although the program brought anxieties to the managers, however, it was received and it is now being used on more than five hundred managers in that directorate.

The Army 360 Feedback Assessment (peers to peers, subordinates to leaders, and leadership to subordinates) evaluation report is something the Army had incorporated into the offices’ evaluation report system. The 360 Feedback Assessment is similar to the 360 degree evaluation used in the Lancashire County Council.

The Army 360 Feedback Assessment allows five peers of equal rank/ grade, five subordinate employees and five leaders to evaluate an officer based on their proficiency. The officer is evaluated on communication, positive influence, networking, and leading ability as seen by them. The feedbacks are interpreted and the summary is sent to the office as feedback on their performance. In most cases, the summary gives guidance on the area that needs improvement and the officer works on the constructive feedback to improve on those

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