Applied Research Project Essay

5007 Words 21 Pages
I. Introduction

The purpose of my research is to diagnose the existing organizational culture of Redwood Coast Petroleum (RCP) to establish a more sustainable culture of innovation. With this research I have identified key cultural factors that must be changed for future sustainability of RCP. Using a hybrid qualitative and quantitative methodology, I conducted the diagnosis of RCP’s organizational culture. I used an Innovation Survey Assessment Tool from Innovation Point, a boutique innovation-consulting firm. The Innovation Survey Assessment Tool (ISAT) was given to all the managerial leaders at RCP. I conducted interviews with five of managerial leaders and from the data; I was able to determine that there is a strong preference for
…show more content…
A change agent can either be an internal or external one. An internal change agent is most likely to be someone who works closely with the organizational leaders. Working in a capacity where they can present their ideas for change. An external change agent on the other hand, is someone who is likely to be an outside consultant or manager brought in to create change (Black & Boal, 1996).
In my role as a potential change agent, I will assess ten different competencies which are: Trustworthiness, Resilience, Conflict management, Coaching, Facilitation, Advanced communication skills, Emotional intelligence, Tolerance for ambiguity, Service mindset and a Commitment to learning. I will need to earn the trust and respect of the leaders of RCP so they will take my advice seriously. Resilience is the ability to absorb high levels of disruptive change while displaying minimal dysfunctional behavior. Conflict management is the ability to remain calm and aim to help others work out their differences in a constructive way. Great coaching helps people to understand the organizations vision. Facilitation is the action of getting all the personnel and resources together and organized. Advanced communications skills consist of engaging in dialogue, listening and talking clearly. Emotional intelligence is the ability to manage oneself and is the basis to managing others in a transitional change. Tolerance for ambiguity helps with the unknown during a process change. A

Related Documents