Analysis: My Experience As A Student At Oakton Community College

In academia, it is a given that an academic institution will be able to provide computer and printing access to the college’s body. These services are vital to both the student and the faculty, as computer laboratories are able to service high-volume traffic and provide relief to all users through multiple computers and allow for a number of tasks to be completed that normally can’t. Such tasks range from printing, to using specialized software such as NCLEX preparation or AutoCAD, to servicing individuals who may not have access to a computer or laptop at home. For me, I was once a student who utilized these services tremendously and was able to see how staff in a computer lab were able to service the student. Half a year ago, I obtained the unique position of being able to work for Oakton Community College, and after being on the end of receiving service, I was now in the position to facilitate and give service instead. Being that I had the ability to be a student and now, a worker for the college, I have been able to analyze a number of trends and evaluate certain practices through a timeline of events. I use my experience as a student at Oakton from the fall semester of 2013 to the fall semester of 2015 …show more content…
There are a number of weaknesses that are relatively exclusive to this computer lab, and unfortunately, these weaknesses are a result of its design. Foremost, the location of this computer lab is rather difficult to reach, and many students have trouble finding its location. In fact, I was a student who actually did have that problem. This lab is located on the second floor in a hallway that is usually not taken because it stretches off the main path for second floor. There are several students who also struggle to find their classrooms despite being within the proximity of the lab—this is simply due to the smaller presence of the lab and how unusual it is to get