Essay on Apple Inc. Current Issue

1141 Words Dec 18th, 2012 5 Pages
Apple Inc. Current Issue
Ethical Issues in Apple Inc.
Apple success is based on “creating innovative, high-quality products and services and on demonstrating integrity in every business interaction.” According to Apple, four main principles contribute to integrity: honesty, respect, confidentiality, and compliance.
Although Apple has consistently won first place as the World’s Most Admired Company, it has experienced several ethical issues within recent years. Among are privacy, sustainability, product quality, intellectual property and patents.
Product Quality
Apple’s product quality problem started when the company introduced the iphone 4, customers began to complain of reception problems. The problems were caused by antenna
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“Apple Supplier Responsibility: 2011 Progress Report,” offers an insight into its awareness of such issues. The report documents audits conducted at 127 manufacturers’ facilities and details breaches of its Supplier Code of Conduct. Violations included cases of worker endangerment and health impairment from exposure to hazardous chemicals, 91 child workers, which was 9 times as many as reported in the previous year, as well as incidents of bribery, violations of local labor laws, and discriminatory employment practices. In addition, 37 facilities reportedly failed to monitor and control air emissions, and 80 facilities were found not to store or handle hazardous waste properly. The report further addressed Apple’s response to the worker suicides at Foxconn's Shenzhen factory last year.
To encourage its customers to recycle, Apple has created a recycling program at its stores for old iPods, mobile phones, and Macs. Consumers that trade in their old iPods can receive a ten percent discount on a newer version. Consumers recycling old Macs that still have value can receive gift cards. Apple partners with regional recyclers that comply with related laws. Despite this recycling program, many consumers feel that tossing out their old products is more convenient, particularly if they have no value. E-waste will remain a significant issue as long as consumers continue to throw away their old electronics.

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