Greetings from Fulfillment by Amazon.
Hello, Krystal. Hope you're doing fine today. This is Maine, the associate assigned to handle your case. I am more than glad to assist you.
I understand that you are worried to your shipment and to the notification sent to informing that shipment was sent to the wrong fulfillment center. I appreciate that you brought this matter to our attention and please accept my apology for the inconvenience this issue have caused you.
I reviewed Shipment FBA43XWLNC and FBA43XWLMQ and found that Shipment FBA43XWLNC was delivered last November 14, 2016 in Fulfillment Center to Delta, BC, CA (YVR3). While Shipment FBA43XWLMQ was received in Fulfillment Center on Brampton, CA (YYZ4).
With this said, I have confirmed that shipment FBA43XWLNC that was supposed to be in Westminster BC was received in Delta BC. Furthermore, I believe that you have prepared and followed the instructions provided to shipped your inventories. However, kindly understand that sometimes that there are instances that carries mistakenly delivered your package to the incorrect Fulfillment Center. For this please accept my sincere apology. …show more content…
That is why you have received a message informing you that your items was received in different Amazon Warehouse.
In event that your units won't reflect your inventory kindly give our FC Associates up to 30 days to locate your items. Additionally, for Shipment FBA43XWLNC it will become eligible for investigation on November 29, 2016 and for Shipment FBA43XWLMQ it will become eligible for investigation on December 2, 2016.
I hope I was able to explain this matter as here in Amazon we like that our sellers have confidence of the services we bring, you can rest assure that we work hard every day to provide the best-selling
Hello, Krystal. Hope you're doing fine today. This is Maine, the associate assigned to handle your case. I am more than glad to assist you.
I understand that you are worried to your shipment and to the notification sent to informing that shipment was sent to the wrong fulfillment center. I appreciate that you brought this matter to our attention and please accept my apology for the inconvenience this issue have caused you.
I reviewed Shipment FBA43XWLNC and FBA43XWLMQ and found that Shipment FBA43XWLNC was delivered last November 14, 2016 in Fulfillment Center to Delta, BC, CA (YVR3). While Shipment FBA43XWLMQ was received in Fulfillment Center on Brampton, CA (YYZ4).
With this said, I have confirmed that shipment FBA43XWLNC that was supposed to be in Westminster BC was received in Delta BC. Furthermore, I believe that you have prepared and followed the instructions provided to shipped your inventories. However, kindly understand that sometimes that there are instances that carries mistakenly delivered your package to the incorrect Fulfillment Center. For this please accept my sincere apology. …show more content…
That is why you have received a message informing you that your items was received in different Amazon Warehouse.
In event that your units won't reflect your inventory kindly give our FC Associates up to 30 days to locate your items. Additionally, for Shipment FBA43XWLNC it will become eligible for investigation on November 29, 2016 and for Shipment FBA43XWLMQ it will become eligible for investigation on December 2, 2016.
I hope I was able to explain this matter as here in Amazon we like that our sellers have confidence of the services we bring, you can rest assure that we work hard every day to provide the best-selling