Aon Manson Case Study

1430 Words 6 Pages
About Aon Hewitt:
Aon Hewitt is a leading organization in the field of Human Resource consulting, outsourcing, risk management, insurance and reinsurance brokerage. It is headquarterd in Linconshire, Illinois. Currently, it has around 66,000 employees with a presence in more than 120 countries. Aon Hewitt is a very employee centric organization. It’s key focus lies in the client servicing and it consider it’s clients to be its greatest assets. It has been ranked as No. 1 in global brokerage insurance in 2009 by A.M and best insurance intermediary, best reinsurance intermediary and best captives manager in 2010 by the readers of Business Insurance. According to Aon Hewitt, what gives them an edge over their competitors is delivering solutions
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Assessing his/her reasons to leave and coming up with alternatives for them in order to retain the employee. If the employee still maintains his decision to quit the organization, appropriate notice period is asked to be served and the knowledge transfer activities are initiated. Currently, a major cause of worry for the Aon Hewitt is the high attrition rate. When it comes to recruitment, Aon Hewitt doesn’t believe in testing and interviewing a person based on the interaction of some hours. It follows a detailed procedure for recruitment spanning across several days or …show more content…
For ex: Clients from UK prefer a very clear and concise response. Indians on the other hand are apprehensive about giving a straightforward status and give unrealistic solutions and deadlines. If a task can’t be done as required by the client, they expect to hear a straightforward response, while Indian employees find it difficult to say no to a client. Currently, there are no engagement programs for the employees that align them with the cultural backgrounds of the clients they work with. According to Aon Hewitt, it comes with experience through regular client feedbacks and social learning. Employees tend to learn from their own senior colleagues. According to Aon Hewitt, it is a more effective method and gives the employees the required

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