Social work values require those in the role to demonstrate a commitment to anti-discriminatory practice and anti-oppressive practice. Personal values, prejudices, beliefs and attitudes can change how practitioners respond with service users; these can be done either obviously or discreetly within the professional relationship (Heydt and Sherman 2005). Meaning social workers must can challenge their own beliefs and characteristics. It is important for social workers to be sensitive to the needs of other adults, especially if they have communication difficulties. Social workers must refrain from communicating with another adult differently unless essential. For example, many people will adapt the way they communicate without realising, and this
