On December 28, 2015, bar counsel was informed that Arnold Rosenfeld would be representing Zerola, and requested an extension for the page 6 letter response. Bar Counsel allowed the extension and requested a response by February 2, 2016. It appears that due to an administrative error bar counsel agreed to another extension, and the response was expected by February 15, 2016. During this time Shelby left the office, and on March 8, 2016, the case was reassigned to Assistant Bar Counsel Stacey Best.
On March 7, 2016, Rosenfeld reached out to the Office of the Bar Counsel to inform bar counsel that Zerola’s father has passed away, but he anticipated that he would receive an answer to the page 6 letter by March 11, 2016. Rosenfeld said he would provide the information to bar counsel by March 15, 2016, however no response was received. On March 22, 2016, Assistant Bar Counsel Stacey Best filed a Petition for Administrative Suspension; effective March 24, 2016, Zerola was administratively