Running Head: Venmo Privacy Concerns Page 2
Jane went to a farmers market with her friend Aska. When Jane went to buy something she realized she didn’t have any cash and all the stands only accepted cash. Aska said she had cash and showed Jane a cool new app she had called Venmo where she could quickly and easily send money to her friends from her phone. Jane installed the app in a couple of steps and was able to reimburse Aska for the items she bought for her.
This is a typical example of a Venmo ad, it emphasizes the simplicity of setting up the app and the ease of using it on the go. Venmo describes itself as: “A free digital wallet that allows you to pay and request money from your friends.” (Venmo, 2009-2015) Venmo 's mission is to be the …show more content…
He went through the reset process, signed in and found that a new email address had been authenticated and his settings had been changed and this amount ($2,850) had been taken out by someone who hacked into his account the day before and had only left a note with the transaction saying: “for about time”. Chris knew something
Running Head: Venmo Privacy Concerns Page 3 had gone wrong. “I never got an email that my password had changed, that another email was added to my account, that another device was added to my account, or that a lot of my settings had changed,” he says. A colleague and I were able to duplicate this lack of notification with a quick test: Venmo doesn’t alert you if your password or email credentials change from within the account. “There are basic security holes that you could drive a truck through,” Chris said. (Griswold, 2015) Chis continued to have trouble as he attempted to figure out how to contact Venmo and attempt to get his money back. He found that there is a $50 liability if the fraud is not reported the first day and a $500 liability if it was not reported by the second day. He attempted to contact Venmo through twitter and by email and was unable