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Wilson Construction Company Case Study

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Peng, Chen
MGMT 3720
Assignment #1
Walt Henderson is a draftsman in Wilson Construction Company. One day he was working on his personal project during company time and caught by his supervisor, Ken Hardy. Walt believes he has right to work on his personal project as long as he has completed all his work. However, Ken doesn’t agree with that because he believes workers are not allowed to do their personal project during company time based on the company rules. Then they had an argument about working at home and while on the company time. Employees’ attitudes play an extremely important role in the company. There are three components of attitude: cognitive, affective, and behavioral. Through this case, it is easy to analyze Walt’s attitude towards …show more content…
Through his conversation with Ken, it’s oblivious to see that Walt believes voice responds is a good way to express his dissatisfaction. Based on Walt’s argument, he said: “ I still think that what I do only concerns myself as long as my work is done and I don’t bother anyone” and “I don’t understand why the rule is so strict. Just because your boss doesn’t know how much work I do around here doesn’t mean you have to side with him (From the case).” This implies that Walt might choose to leave the company and find a new one with the less strict rules that he could …show more content…
In this case, the problem is that Walt wants to use the drafting table for his personal project during the office hours after finishing all his jobs. If I were Ken, I would arrange some specific time that is not on the company time for Walt to use the draft table, also I will increase the amount of his job to keep him busy. Then Walt might not bring his work home because he knows when he can use the draft table.
In conclusion, there is no doubt that Walt’s attitude is negative towards his low job satisfaction. The three components of attitude: Cognitive (opinion), affective (feelings), and behavioral (behavior) lead Walt to have a voice response to his supervisor. This response helps his supervisor to understand the reasons of his employee’s low job satisfaction, and it is necessary for the supervisors to find a way to solve this

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