Analysis Of The Marketing Environment Of United Airlines

Improved Essays
Marketing Environment as include the marketing team within a company or an organization and includes all of the outside actors and forces of marketing that affect the team's ability to build, develop and maintain successful customer relationships with targeted customer group. (1)
The Marketing Environment is two types; one is microenvironment and macroenvironment. The Microenvironment includes factors close to the organization or company its affect its ability to serve it consumers; the company, suppliers, customers markets, competitors, marketing intermediaries and public.
The macroenvironment includes of largest forces in society that affect market; demographic, economic, technological, natural, political and cultural factors.

The change in the demographic affected United Airline decision by age, gender or occupation, race, density, size, location and other statistics.
…show more content…
Based on experience of the airline industry, the model assumes that, for airlines offering a high level of service, 80of profit comes from 20of customers. The profit-generating customers are the ones who are prepared to pay a premium price for a premium service. They are the ones that the airline most needs to attract.
The cultural influences United Airline because of
United Airlines uses a form of psychographic segmentation to divide the market for its services. This involves identifying the social class, lifestyles, opinions, interests, behavior and attitudes of customers. Modern communication systems play a major part in this information-gathering exercise. With the help of questionnaires, United Airlines classifies its customers by their motivations. For example, some customers choose United Airlines because of price, while others choose the airline because of schedules, frequent flyer programmes or other forms of service.
The Economic influences United Airline because

Related Documents

  • Superior Essays

    The Airline industry is characterized by strategic management and competitiveness. The paper seeks to provide information concerning the impacts of the changes in technology and globalization on the airline industry. Furthermore, the paper would also integrate the resource based model and the industrial organization model to try and determine the above average returns witnessed in the Airline industry. The paper seeks to analyze a case involving the Southwest Airlines.…

    • 1083 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Marketing and Sales: Clearly identify your company’s Marketing and Sales activities. Marketing is a Science that identifies its target market by market segmentation and market analysis. It can also add insight to customer purchasing habits. By marketing effectively, it will give your brand position in the market. In many ways marketing is a matching process, that combines the capabilities of a company and the wants of the customer.…

    • 755 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    WestJet About WestJet- I would love to work for this airline for the reasons below. WestJet is known for the friendly atmosphere on board, and camaraderie between the passengers and the crew members. They are also known for providing exceptional customer service at a discounted price. What many people may not know about WestJet is it was founded in 1996 by Clive Beddoe. They started off very small with only three aircrafts, and five destinations.…

    • 572 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Sun Country Airlines (SY) has a very unique marketing strategy for its niche, but its advertising has definitely proven effective. Sun Country has found its role in the airline industry, not as a legacy or a low-cost carrier, nor as a charter company (even though charters account for a large portion of their business), but as an airline in its own lane. This small hometown airline has weathered the storm through two bankruptcies, corrupt ownership, 9/11, and a recession or two. Sun Country is based in Mendota Heights, Minnesota, and majority of its 1,300 employees are born and raised in Minnesota. All of the marketing budget is spent in the Minneapolis/St Paul area attracting locals from the frigid winters to the warm destinations of Mexico and the Caribbean.…

    • 722 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Spirit Airline starts operating as a passenger airline in 1990. In less that 25 years they managed to expand from a couple domestic flight to nationwide carrier due to their low-cost policy. Even though they are managed to have an increase in the revenue in the last couple of years from 781 million to 1.7 billion, they have to deal with a big issue: the negative feedback from their customers. The question that remain is do they will manage to keep the old customers and attract new ones in the future…

    • 92 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Introduction In the business world, it can be observed that there are many different companies that operate in the market and have their own offerings for the people and for this purpose it is necessary for the companies to reach out to the people to make them aware of the offerings of the company and persuade them to purchase it. This is where the role of marketing comes into play since it helps companies to reach out to the potential buyers and have an increase in the demands that they supply for during their tenure in the business world (Wolski, 2015). Marketing environment When talking about the companies that operate I the different industries of the business world, it can be seen that they all have their own of offering…

    • 2088 Words
    • 9 Pages
    Improved Essays
  • Great Essays

    INTRODUCTION In considering the macro-environment, the importance of analysing the factors that can have an effect or influence the demand and supply of an organisation must be put into application (Kotter and Schlesinger, 1991). According to Dr. Paul (2014) “A PEST/PESTEL analysis is a framework or tool used by marketers to analyse and monitor the macro-environmental factors that have an impact on an organisation”. The PESTEL factors are those components that make up the macro-environment. These factors include political, economic, social, technological, environmental and legal factors.…

    • 1345 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    For instance, the macro environment consists of 6 different force. These are: Society (including subculture), Demographics, Economic, Natural/physical, Political, and Technological. Enterprise Rent – A – Car: a. Society / Subculture Factors: Enterprise is the nation’s largest rental car company. It was founded in 1957 as an automobile leasing business, it established a niche catering to businesses.…

    • 707 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    The company's macro is all factors and events that have a direct impact on the company, but they cannot be regulated by them themselves. Thus, macro-environment creates conditions conducive to the functioning of the company, and the factors that create these conditions are called the surroundings of the company. The surroundings that occur in macro environment are as follows: economic environment, social environment, demographic environment, political and legal environment, international environment, technological environment 3. Explain why market research and the information gathered are important to an organisation like Clare’s Chocolates. (150…

    • 835 Words
    • 4 Pages
    Decent Essays
  • Great Essays

    Task one Consumer behaviour Consumer behaviour is how a customer reacts towards a business’s product or services. Marketing environment The marketing environment is where the business controls the internal environment in the business and also manages uncontrollable external environmentalfactors which are micro (Media, Banks, Employees and Customers) and macro (Healthy and safety, population change and inflation). Segmentation Marketing segmentation is where a business separates different types of customers (teenagers, adults, children and seniors) and then find out which makes more sales from each type of customer.…

    • 2940 Words
    • 12 Pages
    Great Essays
  • Great Essays

    Midsuma Festival

    • 1777 Words
    • 8 Pages

    ENT 205 – Entertainment Marketing Industry Case Study – Midsumma Festival Jafar Abdus-Samad Student #208928 INTRODUCTION Marketing is a critical activity that every organisation should be focussing on. Effective marketing will lead to an organisation being able to target its audience effectively, resulting in the achievement of organisational goals IE make a profit, create awareness and so on. This report will take a close look at the marketing strategies implemented by the Midsumma Festival, the overall effectiveness of these strategies and will provide some recommendations for improvement.…

    • 1777 Words
    • 8 Pages
    Great Essays
  • Improved Essays

    Segmentation is a vital thing in the marketing .There are so many definitions for the segmentation, IT is the process of splitting customer, in a market into different groups as well as segments in their think about the customers interest and comparable such has comparable with other customers and think about set of needs satisfied by a distinct marketing proposition” (McDonald & Dunbar, 2004).Only Other hand It involves aggregating prospective consumers into groups considering (1) Consumer’s common needs (2) Consumer’s respond similarly to a market action Such has consumer market can be segmented considering demographic, geographic, psychographic, and behavioral .when the segmentation divide considering…

    • 802 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    These include customers, competitors, suppliers, government, and the social, political, legal and technological factors etc. While some of these factors or forces may have direct influence over the business firm, others may operate indirectly. Thus, business environment may be defined as the total surroundings, which have a direct or indirect bearing on the functioning of business. It may also be defined as the set of external factors, such as economic factors, social factors, political and legal factors, demographic factors, technical factors etc., which are uncontrollable in nature and affects the business…

    • 1383 Words
    • 6 Pages
    Great Essays
  • Great Essays

    I always knew that marketing was a major part of business; however I did not realize all the different parts. Marketing as our textbook discusses is defined as “the entire process of creating relationships with customers by offering goods, services, and experiences that they value. It does not matter what a company has to offer if there is not people out there who want or need it. The marketing mix, which is different marketing activities, delivered to customers and are valued. These are divided into four different categories, products, price, placement and promotion.…

    • 776 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    INTRODUCTION Business Environment includes Micro and Macro Environment. The External factors includes the economic factors; demographics; legal, political, and social conditions; technological changes; and natural forces (Businessdictionary.com, 2017). Micro environment of business includes competitors, customers, suppliers, Public, marketing intermediaries, workers and their union. The micro environment of the organisation consists of those elements which are controllable by the management (Yourarticlelibrary.com, 2016). P4: Identify the positive and negative impacts the macro environment has upon business operations, supported by specific examples.…

    • 1067 Words
    • 5 Pages
    Improved Essays