Some of these questions and techniques are part of step seven of Kotter’s model because the feedback sessions, professional reviews, and team-building activities provide I/O professionals with opportunities to curb any lingering resistance to change (Argosy University Online, 2017). As an I/O professional, I would ask the leaders questions about how they will address any future negatives that are related to the change. Offering guidance and support like coaching and feedback will assist in creating a successful change process (Jones, 2012).
Some fun change management exercises I would recommend to the leaders are “The Ups & Downs of Change” and the “Four Ps.” These exercises help groups understand their instinctive reactions