Amul Quality Management Case Study

Superior Essays
Quality Management System Initiatives:-

The initiation of Total quality Management (TQM) was done way back in 1994 ,to work with the well-known quality management initiatives which have proven to be effective elsewhere to create a culture of transparency ,openness and leadership in the organization .Realizing that with emerging competition ,doing business would become more exciting yet extremely competitive which would require at time not only a whole set of new skills and competencies but quick adaptability to change without stress or turbulence .As a very unique measure Amul extended all the TQM initiatives to its business partners whether it was the farmer producer in the village or a wholesale distributor in a metro town or its most sophisticated production unit . From the strength of Total Quality Management initiative Amul went on to implement Quality Management System of International Standard. Amul has been the first dairy in India to get accredited with certification of ISO 2200:2005 & ISO 9001 for its operations and plants. Further Amul has set an example that village Dairy Co-operative Societies could
…show more content…
R.S.Sodhi.

Related Documents

  • Great Essays

    Collection of data is essential for evaluation of quality improvement measures. This document will examine a quality improvement issue with identification of the key stakeholders. The root cause of the problem will be investigated and steps for improvement will be provided along with qualitative and quantitative means of measuring quality improvements. Quality Improvement Initiative Recognized Sentinel…

    • 967 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    The uniformed standards do fit the Chipotle’s differentiated philosophy and therefore, sustainable solutions would have been hard to implement. Total Quality management (TQM) is not a fitting because it relies on previously developed tools and approaches making it frankly an outdated…

    • 1043 Words
    • 5 Pages
    Improved Essays
  • Decent Essays

    Landscaping firm founded by my father in 2012, catering to India’s largest theme park. I took over in 2013 to transform it. • Built a culture of growth and recognition; brought down attrition by 12%, leading to savings in replacement & training • Implemented Quarterly review system of the financial statements, enabling quantitative analysis & decision-making • Designed & implemented budgeting, production plans & sales forecasting; improved response & profitability by 10% • Established production standards that made the estimation process quicker and accurate; improved margins by 5% • Established Quality standards through scorecard to rate the production team; improved production efficiency by 10% • Devised & Implemented Job cost management…

    • 197 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    According to Kathleen M. Werner, quality management (QM) means: “assessment and improvement of work processes while focusing on what customers want and need” (p. 379). The following discussion is an example of how the Emory Healthcare, whose motto is “we’re all in this together”, tries to be a national leader in quality improvement and patient safety using ‘the cornerstones of QM: quality, scientific approach, and “all in one team” ‘(Werner, p. 379). Nosocomial infections are some of the very well known hospital problems that are increasing, affect patient safety and raise the cost of treatments. Since surgical site infections are considered a major cause of healthcare associated infections, the general surgeon Joe Sharma created and leads…

    • 298 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The interventions of the implementation process are outlined (Appendices C & D). In addition, the three phases of the project have been incorporated into a timeline. During the execution of the quality improvement project, the project manager must serve as the leader, who is actively engaged throughout. It is important that the project manager works hard to keep the team focused and on task during the implementation of the action plan. The proposed timeline for this quality improvement project is provided (Appendix…

    • 680 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    This step is crucial because top management communicate the strategies and goals of the company to all employees. Ensuring management knows the benefits of such certification can help drive their commitment to the implementation of an ISO 9000 certified QMS. For FMCNA ISO 9000 certification will add credibility to its business by demonstrating that FMCNA’s products and services meet the expectations of its customers. This certification also helps to implement quality controls over products and services to maintain consistency, lower costs in production and associated costs in poor quality, increases productivity, improves relations with regulatory agencies, and gives consumers confidence that FMCNA’s products and services are reliable, safe and of good quality (MacNicoll,…

    • 553 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    In the end, the Air Force did not get total quality: it got partial quality (PQ)” (Rinehart,2001, para. 10). Beginning of the new century, the Air Force shifted their quality management mindset by introducing “Performance Management”. The Air Force Chief of Staff at the time, Gen. Michael E. Ryan said “If we perform our assigned mission tasks with excellence and improve that performance in a measurable way, we are operationalizing quality,” (Spaits, 2000, para. 2). As mentioned above, there were limited factors with TQM.…

    • 1728 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    Rabei Alaisami September 26, 2016 MPHC 7101 Book review “Health Care Quality Improvement: Ethical and Regulatory Issues” This book is composed of 188 pages, and was published in 2007 in the United States of America with an ISBN 978-0-916558-30-7. The project that produced this book was funded by the Agency for Healthcare Research and Quality and was done by The Hastings Center 21 Malcolm Gordon Road, Garrison, New York 10524.…

    • 1085 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Total Quality Management

    • 697 Words
    • 3 Pages

    Healthcare organizations strive to provide the highest quality, safest, most efficient, and cost-effective care possible. The goal of a healthcare organization committed to quality care is a comprehensive, systematic approach that prevents errors before they occur or identifies and corrects the mistakes so that adverse events are decreased, and safety and quality outcomes are maximized. Therefore, quality and risk management are focused are optimizing patient outcomes and emphasize the prevention of patient care problems and mitigation of adverse events (Yoder-Wise, 2007). This paper will discuss the standards and outcome measures that are utilized within the workplace, how employee evaluations are done, and Deming's 14 principles for total quality management are being used in an organization.…

    • 697 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Quality Improvement

    • 455 Words
    • 2 Pages

    A deeper insight for quality and safety revolution is at work with United States healthcare system and innovation in current medicine to improve safety and quality is the efficient focus of Quality Improvement. (QI). To correct the gaps in quality improvement overuse, underuse, and misuse of health services, six aims was identified namely safety, effective, patient-centered, timely, efficient, and equitable (IOM, 2012). The nursing profession interest has always been on ethical and justice related to quality of patient care, the distress on insufficient staffing and work situation makes it impossible to claim non-maleficence (Aiken et al., 2012; Martin, 2015).…

    • 455 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Quality is a key to every company, especially a company making toys for kids. Total Quality Management (TQM) involves a commitment from all levels of employees to strive continually to make improvements and satisfy customers (Hitt, Black, and Porter 363). The core of TQM is to keep quality at the source, meaning that quality inspection should be taken at each stage of…

    • 818 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The Quality Management Policy of Compsis aims to provide products and services which not only aggregate value to its clients' operations but to continually promote company's improvement (Lehrich, J.,…

    • 1345 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    In order for on organizations financial success it is imperative that continuous quality improvement measures are taken on a consistent basis. Quality and marketing strategies are extremely important and go hand in hand with the overall financial success of an organizations financial management…

    • 783 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The study was carried out in cooperation with Döhler Group due to their increasing needs because of their recent developments. Döhler was established in 1838 by Lorenz Döhler in Erfurt as a spice mill. The first products were various spice mixes. In 1892 the company was taken over by Wilhelm Gemmer but the known name was kept as Döhler. In 1948, after the World War II the company was relocated to Bad Wildungen and in 1957 to Darmstadt, where it remains till today.…

    • 940 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    (SearchCIO, 2017) Focus on People rather than processes: In traditional quality management, the focus is internal, whereas in Total Quality Management, the focus is peripheral. This means in traditional management, the emphasis is on the idea of "doing the best we can". Whereas, in TQM, the concentration is on the customer, who may demand more than what the company believes of itself. In TQM, the customer is the ultimate quality control checker.…

    • 1105 Words
    • 5 Pages
    Great Essays