American Eagle Credit Union Atmosphere Analysis

Since the beginning of currency’s existence, people have centered around the use of financial institutions to allow them to comfortably handle their money in a safe and secure manner. At American Eagle Credit Union, located at the Butler Hill Rd and Tesson Ferry Rd, crossing the overall atmosphere can be defined through how people use their senses to get an overall feeling of their environment. The senses most relevant and influential to the banking atmosphere are what is seen, what you can smell, and what you can hear. The first thing seen upon entering an establishment often sets the first impression of the atmosphere. Upon entry through two sets of glass doors, you can see a touchscreen located on a round desk with promotional slips in …show more content…
The Keurig Machine fills the air with the strong, soothing smell of hazelnut coffee. Past the waiting area you can four desks, two in one area and two in another. The desks are divided by a wooden wall meant to split the area between the two desks for others privacy. Once members of the credit union sign in they are greeted by bankers to pull them over to their desks to go over whatever it is that they had signed in for. On each desk you can see two monitors, pen holders, and a signature pad. The bankers use rolling chairs to sit at their desks and above the desks they have cubbies to store all of their promotions and product information slips. Just behind the pair of desks on the left side sits a printer which makes a warm, soothing hum when printing paper. In the chairs on the left sided pair of desks you see women with sleek dresses and cutely colored skirts. One of the ladies smells of green apples and the other of a rose garden. On the right side pair of desks you see men wears dress shirts with plaid ties and black dress pants. The men smell of both aftershave and strong cologne. One that smells like a dense leaf forest and the other smelling of synthetic version of Old