Amazon Reimbursement Analysis

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Greetings from Fulfillment by Amazon,

Thank you for contacting us It's Personal By Jess. This is Ehm. I hope you are doing well today.

We have received your reimbursement claim for your damaged FBA inventory of SKU: IM-HXMZ-GWSW.

As per careful investigation, I have verified that there are 3 units that were damaged in the Amazon fulfillment center. Therefore, I have processed reimbursement for these units and have submitted a credit to your account.

Reimbursement ID: 885532321

Please be informed for the transfer as it may take within 3 to 5 business days or on your next settlement period.

Please note that the unit fees were deducted to the value of the item, and we consider several factors when determining an item's value, including

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