There are two types of integration: organisational integration whereby the merging or contracting between institutions happen, and professional integration whereby different health professions collaborate to provide multipurpose services. The main features of integrated care include access, quality, and cost. With CHWs’ indigenousness, they translate health information into the community’s language apart from adapting to the values to make the services more client-oriented. Targeting high risk populations, they provide equitable care by enhancing access through outreach besides promoting health and disease prevention ideas. Along with the establishments of partnerships with academic medical centres and care-managing organisations (i.e. organisational integration), trust in CHWs has increased. This heightens community participation in health systems and education about health besides improving the quality of care (Witmer et al., 1995). CHWs provide multi-purpose service delivery point where services ranging from preventive to curative are available at one location. For example, in KMHSS in Hutt Valley region, Wellington, CHWs provide asthma support, diabetes support, injury prevention, outreach immunization, smoking cessation, and even nutrition (Forrest et al., 2011). Coordination …show more content…
Firstly, the currency of literature. Information has to be up-to-date. For instance, Kia Ora Hauora (KOH) last updated in 2012. Secondly, relevance of literature to topic is evaluated. Literature used must have a direct connection with matters regarding CHWs. As CHWs are affiliated to MoH, information regarding their roles is found on Public Health Workforce Development under MoH. Thirdly, authority of the source is examined. MoH is a government organisation which is highly credible. Furthermore, sources used are cited by reputable articles, showing good authority. Fourthly, accuracy is assessed by looking at the agreement with other sources. Information in the sources used must show consistency and do not contradict each other. It is also important to note that official websites such as KOH, which is monitored closely by Counties-Manukau DHB cannot be openly modified by the public, hence verifiable. Lastly, an essential criterion to be considered is the purpose of the literature. Information published must not show bias. Its motive, either commercial, promotional or educational, besides its target audience should be considered. For example, KOH targets Māori schools and community considering a career change, provides health careers information and support besides widening the options of employment in health careers in an