Advantages And Disadvantages Of Technology In Business
* Technology also increases the possibility of crime. A tech-savvy employee can embezzle funds and make it difficult for the company to trace. Hackers can access personal and financial data of customers who trust the company to keep their information safe. Businesses must spend time and money developing safeguards against these events. These features reveal that technology can have positive as well as negative affects on business. Given below are a few advantages and disadvantages arising from technology in business.
Table 1: Advantages of Technology to business: | Customer Relations | Technology affects the way companies communicate and establish relations with their clients. In a fast moving and business environment, it is vital for them to interact with clients regularly and quickly to gain their trust and to obtain customer loyalty. With the use of Internet and online social networks, firms interact with consumers and answer all their queries about the product. Establishing effective communication with customers not only creates rapport with them, but it also creates strong public image. …show more content…
Job tasks are often delineated; therefore, fewer people are a part of the final creation. This can lead to dissatisfaction or workplace boredom. In addition to this, as more employees utilize technology in everyday communication; messages are being misunderstood, often making workers appear rude. People reading email, texts or instant messages, for instance, cannot accurately measure tone or utilize body language as points of reference. However, venues such as video conferencing eliminated some communication obstacles. | Distractions | Aside from issues ceasing work production such as system failures, interruptions can include email and instant messages. According to CNET News, on average, it takes eight minutes for a person to return to a creative state. Some business people, such as Dan Russell, senior manager with IBM’s Almaden Research Center, has embraced daily disconnection. He checks email only twice daily and occasionally schedules out-of-office time to get creative. There are other forms of technology vying for employee time including online games, music and videos.