During my time as a claims adjuster at Pronto Insurance, I was able to work closely with personal injury attorneys and the special investigation unit. Due to this exposure, I became aware of the impacts that the …show more content…
To be general, the claim was reported as vandalism due to syrup in the gas tank. The insured stated that a locksmith opened his home to the suspect, who then stole items from home and poured maple syrup into the vehicle’s gas tank. The insured’s testimony presented several “red flags” as (1) he did not contact police when he became aware that someone trespassed his home, (2) he firmly stated that he did not know the vandal, but later contradicted himself by affirming the suspect had a right to enter his home as a prior tenant, and (3) the engine was damaged, but syrup never entered the fuel filter.
As the investigation continued, the insured needed to undergo an examination under oath (EUO). The information strategically gathered by the attorney was extremely useful in evaluating and resolving the claim. After reviewing the EUO, I aspired to prevent an injustice, such as this one which would have occurred but for the assistance of a competent and skilled