Activity Timeline Strategy/application of policy(if relevant) resources person policy
Managing applications 1 The goals of the strategy recruitment and selection Daniel Assessing candidates 2 Deliverables link performance management Daniel
Reference cheeks 3 Key performance indicators learning and development Daniel
Marking offerd 4 implementation remuneration and benefits Daniel
Activity 2
S/NO. Service delivery Strongly agree agree disagree Strongly disagree
1 Personnel √
2 Generalist √
3 Business partner √
4 Call center √
5 Outsourced √
6 Centers of excellence √
7 Self-service √
8 Fact-baced decision-making √
9 E-HR √
10 Performance culture √
Activity 3
A
Proposed recommendations for service delivery changes Policies and procedures specific to are services
Business unit …show more content…
Services agreement purpose and functions
Services provider capabilities
C
Proposed recommendations for service improvements, for example:
1.changes to service level agreement/s (SLAs)
2.Changes to implementation strategies
3.Reference to business needs in connection with changes and impact(if any) on business or operational plans
4.Revised return on investment (ROI) figures with justification Organisational orientation and induction
Organisational structure roles and responsibilities
Organisational policies and produces
Specific to area services
Activity 4
Activity timeline Stretegy/application of policy resources person policy
Outgoing feedback 1 Ongoing feedback os feedback that is received as part of normal business interactions recruitment and selection Daniel
Capturing outgoing feedback 2 Developing and implementing a database for recording feedback performance management Daniel Reguested feedback 3 Involves surreying clients to determine their level of satisfaction with the services provided learning and development Daniel Analyse feedback 4 Looking for trends and recurring themes remuneration and benefits
Managing applications 1 The goals of the strategy recruitment and selection Daniel Assessing candidates 2 Deliverables link performance management Daniel
Reference cheeks 3 Key performance indicators learning and development Daniel
Marking offerd 4 implementation remuneration and benefits Daniel
Activity 2
S/NO. Service delivery Strongly agree agree disagree Strongly disagree
1 Personnel √
2 Generalist √
3 Business partner √
4 Call center √
5 Outsourced √
6 Centers of excellence √
7 Self-service √
8 Fact-baced decision-making √
9 E-HR √
10 Performance culture √
Activity 3
A
Proposed recommendations for service delivery changes Policies and procedures specific to are services
Business unit …show more content…
Services agreement purpose and functions
Services provider capabilities
C
Proposed recommendations for service improvements, for example:
1.changes to service level agreement/s (SLAs)
2.Changes to implementation strategies
3.Reference to business needs in connection with changes and impact(if any) on business or operational plans
4.Revised return on investment (ROI) figures with justification Organisational orientation and induction
Organisational structure roles and responsibilities
Organisational policies and produces
Specific to area services
Activity 4
Activity timeline Stretegy/application of policy resources person policy
Outgoing feedback 1 Ongoing feedback os feedback that is received as part of normal business interactions recruitment and selection Daniel
Capturing outgoing feedback 2 Developing and implementing a database for recording feedback performance management Daniel Reguested feedback 3 Involves surreying clients to determine their level of satisfaction with the services provided learning and development Daniel Analyse feedback 4 Looking for trends and recurring themes remuneration and benefits