Some of the protected characteristics are; age, gender, disability, marriage and civil partnership, pregnancy, reassignment, maternity, race, belief, religion or sex. Affirmative action is taken with regard to physical access to information. It allows promoting equal opportunities, under the Equality Act 2010 it requires organisations to take positive affirmative actions in order to stop discrimination from occurring. They can stop this buy putting physical aids in place such as ramps, lifts, disabled toilets and changing facilities to an individual’s adjustment. Health and social care services such as care homes improved the facilities to increase the access to the service and provide suitable information for the disable individual which with help them.…