The aspects base off motivation and the feeling of fulfilment coming from the result of the job, and preventing displeasure with a positive outcome (Bethel University, 2011). The motivator needs correlates with the complexity of the job and the type of work it is (Bethel University, 2011). Based on this observation, he concluded that people needed to feel gratified with their job (Bethel University, 2011). Through the physical and mental aspects, the hygiene needs of an individual are fulfilled (Bethel University, 2011). According to DeShields Jr, Kara, and Kaynak (2005), “Frederick Herzberg’s motivation-hygiene factor theory, although considered non-traditional when it was introduced in 1959, has become one of the most used, known, and widely respected theories for explaining motivation and job satisfaction” (p.131). This theory can have some truth about it with some individuals but not necessarily all. It leaves out important aspects about individuals, which can lead a manager in the wrong direction concerning the true needs of the …show more content…
Organizational communication is a vital part of that organization. It flows throughout the organization in vertical, horizontal, or through the grapevine (Bethel University, 2011). Vertical communication travels up and down the chain of command, whereas horizontal travels from individuals of equal standing (Bethel University, 2011). The grapevine is where information travels at random throughout the organization (Bethel University, 2011). This type of communication typically involves rumors that may or may not be true. It can be used to a manager’s advantage because it causes individuals to voice their concerns. The manager can respond by correcting the rumor and encouraging the