All staff across the services must demonstrate the following cultural approaches and practises when working with Aboriginal and Torres Strait Island families,
Approaching Families:
• Always approach families in a warm and welcoming manner; be respectful, patient and accepting, while being grateful and incorporate suggestions given. Learn from each other.
• Communicate effectively with families or use the assistance of indigenous staff members, liaison officers or interpreters.
• Be aware of the extended family structure and who’s responsible for making decision for the children in your care.
• Offer information to local government and indigenous services when needed and allow families to be in control of their own health.
Approaching Families:
• Always approach families in a warm and welcoming manner; be respectful, patient and accepting, while being grateful and incorporate suggestions given. Learn from each other.
• Communicate effectively with families or use the assistance of indigenous staff members, liaison officers or interpreters.
• Be aware of the extended family structure and who’s responsible for making decision for the children in your care.
• Offer information to local government and indigenous services when needed and allow families to be in control of their own health.