Abc Inc. Case Study Analysis Essays

1439 Words Apr 22nd, 2011 6 Pages
Case Study Analysis
This is a case study analysis of the hiring process conducted by new recruiter Carl Robins. The ABC Inc employee encountered several problems while attempting to complete the hiring process of 15 new employees. Problems include poor time management, lack of attention to detail, and poor communication. Improvements to be made are weekly meetings between key office personnel and implementing a training program for all employees regardless of position.
Background
New campus recruiter Carl Robins hired 15 new trainees in April, planning to start their training on June 15, and having them prepared to start working on July 1. On May 15, Monica Carrolls, the Operations Supervisor, contacted Carl regarding the upcoming
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Attention to Detail
After the meeting with Monica, being new in his position, Carl should have started going down the list he had gotten to ensure everything was proceeding as required. People were hired not having complete applications, along with not having their transcripts on file. People should not have been offered positions with the company not having completed the application or not having a transcript turned in to properly verify their information was correct. Carl appears to have been more worried about recruitment numbers, than making sure proper hiring procedure was followed.
Lack of Initiative

Another problem discovered was none of the new hires had been scheduled drug screenings. Upon acceptance of a position a drug screening should have been arranged. If a person wants a true test, they should be tested as soon as possible. This should have been followed up upon much earlier. The training room had been double booked for the time that was needed by Carl and Monica, with technology services for computer training seminars on the new data software implementation. This mistake perhaps falls on the Operations Department. Along with the double booking the training manuals failed to be kept up to standard and were missing pages. This may have been caught had the manuals been inspected after the last training class.
Alternatives
Carl waiting until after Memorial Day to attempt to finalize things has now caused

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