According to Rossi et al. (2004), selection of assessment instruments and methodology are key to a successful evaluation. As stated by Rossi, " a measure that is poorly chosen or poorly conceived can completely undermine the worth of an impact assessment." The goal of this program evaluation project will be to identify the differences between the perceived effectiveness of the IBH substance abuse program overall as viewed by those receiving services and compare these views with quantifiable patient data collected by IBH regarding such topics as use of services, treatment duration, attendance, and other potential indicators of patient satisfaction.
IBH Data All services provided by IBH are legally required to be documented within the Alaska Department of Health and Social Services AKAIMS health information system. Due to the advanced nature of the system, it is possible to generate descriptive quantitative reports regarding services included attendance rates of specific programs, duration of treatment episodes for individual clients, number of treatment episodes for individual clients, as well as many other aspects within the treatment setting. Although some of these reports …show more content…
As the PSQ-18 was developed with the goal of creating an abbreviated edition of the most recent iteration of the full length form (PSQ-III), it should be necessary to establish the validity of the PSQ family of instruments. According to Marshall, Hays, Sherbourne, & Wells (1993) the PSQ-III was previously identified as being capable of providing accurate representations of global satisfaction levels as measured for specific instances of interaction with the healthcare system. Given that many of the items included within the PSQ-18 were taken directly from the PSQ-III, one would expect for a high correlation between the two instruments (Marshall & Hays, 1994). Correlation coefficients between the PSQ-III and the PSQ-18 were reported as exceeding .90 (Marshall & Hays,
IBH Data All services provided by IBH are legally required to be documented within the Alaska Department of Health and Social Services AKAIMS health information system. Due to the advanced nature of the system, it is possible to generate descriptive quantitative reports regarding services included attendance rates of specific programs, duration of treatment episodes for individual clients, number of treatment episodes for individual clients, as well as many other aspects within the treatment setting. Although some of these reports …show more content…
As the PSQ-18 was developed with the goal of creating an abbreviated edition of the most recent iteration of the full length form (PSQ-III), it should be necessary to establish the validity of the PSQ family of instruments. According to Marshall, Hays, Sherbourne, & Wells (1993) the PSQ-III was previously identified as being capable of providing accurate representations of global satisfaction levels as measured for specific instances of interaction with the healthcare system. Given that many of the items included within the PSQ-18 were taken directly from the PSQ-III, one would expect for a high correlation between the two instruments (Marshall & Hays, 1994). Correlation coefficients between the PSQ-III and the PSQ-18 were reported as exceeding .90 (Marshall & Hays,