1. Awareness: An individual should know the need for the changes. They should be aware about the reason why they need the change(Hiatt and Creasey, 2003). Regarding the awareness I realized my need to change for the better education system. The education system I was …show more content…
To solve the problems it had to bring certain organizational changes. First it identified the reason of the problems. Lack of coordination between the staffs who serve the customer, kitchen staffs and the managers was leading to the improper management. Less communication between the managers and the general staffs was the reason behind the failure. It had reduced the performance of the staffs which leads to the low quality of food and bad customer services. Staffs were demotivated due the lack of their involvement in the decision making. In a restaurant business there should be proper communication between the managers and all the general staffs and their involvement is necessary for delivery of the best customer service and the quality food. Without the involvement of the all the stakeholders of the restaurant the success is not possible. Managers had found out the way to solve the problems regarding the lower profit. Strong leadership was necessary for the cost control and to form a particular group on the basis of different functional