No matter the time saving, cost cutting, or limited scope of a project, without quality in the final product the project will most likely be a failure or even worse in a business environment, hurt return or referral customers. The importance of quality can often be questionable toward when time starts to run out on the project. In general, workers want to do the best job possible, while the management often wants more done. This creates the oldest battle of a working environment: Quality versus …show more content…
The perfect world would hold quality as the number one priority. However, quality is generally controlled mostly by just time and budget. I’ve seen this example all through my military career. Supervision wants to fly as many flights as possible to make their numbers look better than others for performance reports. There is usually zero emphasis on quality. Often supervision was quoted as saying, “fix it anyway you can, just get it done for the next flight.” having opted to not worry over the safety of the flight, nor consider the consequences of a faulty repair. This seemed to work at first as parts of the project were completed, but was soon found unreliable. Aircraft would fly, and start to break more often, resulting in more downtime and more costly repair cost. Finally, after losing several aircraft and aircrew, supervision saw the error of their ways and started to look for quality fixes and not look at number of flights. Because the aircraft were being fixed correctly the first time, the ending result were more flights