"A Stinging Office Memo Boomerangs" by Edward Wong.
What do you find the most surprising from the readings?
I find most surprising the lack of email etiquette from the article "A Stinging Office Memo Boomerangs" by Edward Wong. While Neal Patterson the chief executive for the Cerner Corporation has a "blunt" style of handling issues, he needed to take into consideration that sending an email can be interpreted a variety of ways (3). With his role, he should have known this, and that there are potentials for negative reactions when sending out an email to hundreds of employees. Another surprising issue with this article is that Mr. Patterson had three of his employees read over the memo before he sent it. Did they not give guidance about the way the email was worded, crafted, and the message it would convey? Analyst for Goldman, Stephen D. Savas advised that this email raised a question for investors, "Is this a CEO that …show more content…
Similar to how some of the employees reacted in Edward Wong's article with the phrase "the tone's too harsh," this was a similar feeling when receiving one of these emails (3). Receiving a harsh email would send the message that provided a negative outlook on management and the working environment. I only stayed there a year and left to find a better working environment. What lessons can you take from the Cerner email article?
There are multiple lessons that can be taken from the Cerner email article by Edward Wong, "A Stinging Office Memo Boomerangs."
The first lesson is when sending out anything via email is to make sure employees know it is confidential and keep it confidential.
The second lesson is to understand an email can be interpreted in a variety of ways. With employees' having various interpretations, this can lead to a variety of reactions. This leads to the third
What do you find the most surprising from the readings?
I find most surprising the lack of email etiquette from the article "A Stinging Office Memo Boomerangs" by Edward Wong. While Neal Patterson the chief executive for the Cerner Corporation has a "blunt" style of handling issues, he needed to take into consideration that sending an email can be interpreted a variety of ways (3). With his role, he should have known this, and that there are potentials for negative reactions when sending out an email to hundreds of employees. Another surprising issue with this article is that Mr. Patterson had three of his employees read over the memo before he sent it. Did they not give guidance about the way the email was worded, crafted, and the message it would convey? Analyst for Goldman, Stephen D. Savas advised that this email raised a question for investors, "Is this a CEO that …show more content…
Similar to how some of the employees reacted in Edward Wong's article with the phrase "the tone's too harsh," this was a similar feeling when receiving one of these emails (3). Receiving a harsh email would send the message that provided a negative outlook on management and the working environment. I only stayed there a year and left to find a better working environment. What lessons can you take from the Cerner email article?
There are multiple lessons that can be taken from the Cerner email article by Edward Wong, "A Stinging Office Memo Boomerangs."
The first lesson is when sending out anything via email is to make sure employees know it is confidential and keep it confidential.
The second lesson is to understand an email can be interpreted in a variety of ways. With employees' having various interpretations, this can lead to a variety of reactions. This leads to the third