Veteran Healthcare Association: A Case Study

Improved Essays
The Mission
The United States Veteran Healthcare Association (VHA), consolidated in 1930, today is a one of the largest health care systems in the country. The mission statement for the Veteran Healthcare Association is to “Provide professional care to promote, protect, and restore the health of all who have and shall borne the battle, and for his widow, and his orphan by serving and honoring the men and women who are America’s veterans,” (U.S. Department of Veteran Affairs, 2014). The principal duty of the professionals that are employed by the VHA is to optimize the wellbeing of military beneficiaries/clients by positively influencing every aspect of the health care delivery. The vision of the VHA is to apply leading medical advancement at
…show more content…
Like many healthcare facilities the Department of Veterans Affairs Healthcare utilizes the framework that comes from an overall high-quality product producing directional strategies. Directional strategies provide a framework that focuses on quality care efforts of health care organizations. This is a provision in directing various business decisions and activities a health care organization, such as the Veteran Healthcare Association (VHA). Essentially, the directional strategy ensues how an organization defines their purpose. The primary focus, at the operational level, is like any other part of the Federal government being placed in the spotlight of growth, stability, along with concentrating on the current needs and …show more content…
Therefore, in order for the VHA to continue to grow and expand into the next generation of healthcare the Office of Human Resources is responsible for the strategic management process. With a strong leadership within the Veterans Affairs Office of Human Resources has the potential to transform and modernize the VA’s culture, processes, and capabilities. Under the leadership of the Secretary of the Veterans Affairs and with a strong leadership the Department of Veterans Affairs should process a strong and sustainable future. With key Human Resource Managers from headquarters down to field offices participation the past corrosive culture that has led to personnel problems across the Department and has seriously impacted the morale, and by extension the timeliness of health care will advance, therefore allow for safe and competitive care. Leadership acknowledges that the Office of Human Resource must be committed to open, accurate, and timely communication with not only administration and employees but to the veterans as well. It is important to continually strive to meet or exceed the service delivery expectations of those that we are here to serve. By recognizing this important points the lack of accountability and distrust will mend therefore resulting in an improved experience for the Veterans that we are all her to

Related Documents

  • Great Essays

    Va Pros And Cons

    • 1300 Words
    • 6 Pages

    Concentrated on 10 Principles of reform, first, veterans should come first and should be at the center of their health care. Second, prioritize, and refocus on service-connected disabilities and specialized needs. Veterans with service-connected disabilities and specialized health are needs should be heavily prioritized. Third, improve and restructure VHA. Veterans who choose to use the VHA facilities should receive timely and quality care.…

    • 1300 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    VACAA Case Study

    • 1079 Words
    • 5 Pages

    After the wait-time scandal at the Arizona VA in 2014, the President Obama signed the law, the Veterans Access, Choice, and Accountability Act of 2014 (Public Law 113-146, “VACAA”) in order to improve access to health care for the Veterans in a timely manner with great bipartisan support (Branchely, 2014). This bill includes several initiatives to improve the current standards of care and decrease wait times. In order to urgently address the situation, the law recommends hiring more resources, introducing ways to promote timely care for Veterans, and increasing accountability. The section 101 of VACAA lists necessary details to bring some positive changes to the organization.…

    • 1079 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    In The New York Times article, "Let's Take Better Care of Our Veterans", author Ricky Wells criticizes our politicians lack of compassion and care to give veterans the healthcare they need and deserve. Wells claims politicians readily send our military to war, but once they arrive back home, the Veteran Affairs (V.A.) system "drags their feet" to give them much further thought. The University…

    • 1167 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Additionally, there is the potential for a decline in call volume, decrease in wait times and increased transparency resulting in a positive Veteran experience. Another short-term benefit is the positive impact related to employees’ interactions with Veterans and their dependents. The result of an increase in Veterans Service Center (VSC) employee engagement will result in greater customer satisfaction, derived from the personal engagement with Veterans and their dependents. Additionally, connecting with Veterans and gaining a greater understanding of their personal situation will assist employees in gaining a deeper understanding of the Veterans experience thereby improving their…

    • 679 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    VFW Home Website Analysis

    • 419 Words
    • 2 Pages

    These negative perceptions of the VA do ultimately affect trust in providers and the care that we are able to provide. Online perception and positive, professional presence is important to an organizations brand (Edmiston, 2014). There is nothing wrong with criticizing a partner organization, and constructive dialogue can improve accountability and services. However, there needs to be more cooperation than conflict for organizations that wish to truly work collaboratively as partners. Both the VA and the VFW could likely do more to assist each other in helping our veterans receive the care that they have…

    • 419 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    Abstract: Improving Post-Hospitalization follow-up for Veterans who are admitted into Non-VA facilities Objectives: VA policy mandates Non-VA facilities to notify the VA Transfer Center or Fee Basis department about Veterans’ admissions to initiate possible transfers and reviews for reimbursement. Since there is a lack of communication, primary care teams are not aware of the Veterans’ admissions. Consequently, Veterans who are admitted into Non-VA facilities do not receive appropriate and timely post-hospitalization care with their VA primary care teams. The objective of this quality improvement project is to improve post-hospitalization follow-up for Veterans who are admitted into Non-VA facilities by facilitating communications among Transfer…

    • 444 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Agency analysis Agencies Purpose Central Alabama Veterans Health Care System (CAVHCS) was one of the practicum sites that I visited and interview with, as part of selecting a proper placement. Central Alabama Veterans Health Care System (CAVHCS) is a general medicine and surgery facility. From the merger of the Montgomery and Tuskegee VA Medical Centers, Central Alabama Veterans Health Care System (CAVHCS) was established January 1, 1997. The agency was previously known as Veterans Health Administration (VHA), which was originated in 1865 during the Civil War as the first federal hospitals.…

    • 646 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Improving veteran’s health care should cost less than the failing VA hospital system. The answer is easy with VA provided health insurance. Veterans will be able to see doctors in their neighborhood and will have access to a pharmacy of their choosing. When a veteran gets injured he can use the closest hospital for care. If the VA began providing health insurance to veterans.…

    • 933 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Health External Factors

    • 1078 Words
    • 5 Pages

    Internal and External Factors that impact Broward Health Organization Stephen Morgan HA510: Organizational Development for Health Care Kaplan University Raimi Abiodun, Instructor For this report I will be examining the Broward Health Organization. Broward Health is a nationally recognized health system in South Florida for more than 75 years. It is located in Fort Lauderdale, Florida which offers world class healthcare to all including residents/visitors in Broward County. They encompass more than 30 facilities which establish over 1,529 in the total system with over 7,600 employees.…

    • 1078 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    According to Treseder, recently, a lot of veterans are entering the halls of Congress and are running on reform platforms that call attention to their record of military leadership and service (2014). Currently, the Department of Veteran Affairs is comprised of three entities, The Veterans Health Administration (VHA), The Veterans Benefit Administration, and the National Cemetery Administration. The VHA being one of the largest and effective research organizations in the United States. The growth of the Department of Veteran Affairs, according to Korb, is attributed to support from voluntary public organizations and fellow veterans, like the American Legion, Disabled American Veterans, Veterans of Foreign Affairs etc.., as they have had a lot…

    • 704 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    How do we keep Lincoln’s promise to our veterans and their families? “Land of the free and home of the brave.” This very line in our National Anthem describes our sought after relationship with our veterans. Ever since the Civil War, veterans have been praised for their heroism. We tend to forget, however, the true reality of coming home from a war.…

    • 490 Words
    • 2 Pages
    Improved Essays
  • Great Essays

    Veterans do not have typical issues dealt with by most of the American public. It is imperative that the professionals helping them be trained in dealing with their specific needs. Training individuals to meet these needs is just the start, many states have inadequate funds for their VA hospitals leaving the hospitals staffed with too few professionally trained workers. Also existing is the problem of buildings being too small with insufficient room for patients and waiting lists that are unacceptable. It is apparent…

    • 1032 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Disparities In Veterans

    • 1319 Words
    • 6 Pages

    Lastly, the health care disparities, traditions, norms, belief, values, and attitudes towards veterans’ health care and impact these disparities can have on health care service utilization and nursing care will be examined. Overview…

    • 1319 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    With everyone having health care coverage and the ability to choose where to go for health care needs, facilities will be competing to gain the trust and respect of the public to be the most often chosen health care provider. An organization that is dedicated to putting patients and their needs first, offers the most current and precise care, focuses on prevention, has strong leadership, and is cost-effective will stand out. A facility that is managing employees in a productive manner and having happy, skilled, and proficient caregivers who provide safe, quality care is a must for achieving the best clinical outcomes. Additionally, being focused, setting achievable goals, and meeting goals is crucial for health care providers to be successful. It helps keep employees engaged, focused on the mission and values of the organization, and contributes to advancing health care as a…

    • 893 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The Veteran Administration Healthcare Directional strategies provide a framework that focuses on the business efforts of health care organizations. Quality of care is an important part of that business when it comes to any healthcare organization, the Veteran Administration Healthcare has been plagued with scandals that puts this theory to the test. This is a support in guiding the various business decisions and the activities of the health care organization, can adversely affect the public outlook on a facility. Fundamentally, the directional strategy is how the organization defines their purpose, therefore defining the mission of care. The primary focus, at the operational level, is to spotlight growth, stability, along with concentrating on the current needs and goals.…

    • 1023 Words
    • 5 Pages
    Improved Essays