Empathetic Listening

Superior Essays
I think communication is a two-way street. I think it is important not only to have the ability to speak but you must be able to hear what is being spoken to you. You must be able to control your action. I think you must learn who you are talking to because if you never learn them. You will never know when or when not to say certain things. Not only must you learn the other person you must learn yourself and learn how to be truthful with yourself. I believe the hardest things for a person to do is learn who they really are. For example: Due to my past experience I can become very defensive when a person is speaking to me very rude or in a nasty tone. So, since I know when that happens, I have learned to be quiet. Cause I am about to react …show more content…
You might something you can’t take back.
A Life Changing Experience
I really don’t have one story to tell. As a pastor kid, you learn to be watchful and listen. So, the older I get because of my upbringing, I learn to become more watch of people. My empathetic listening scenario isn’t really one conversation, it’s more of a life situation of a lot conversation. Over the last past 3 years. I have experienced some of the toughest time of my life. I used to work for a state agency, while at work a lady closes the wrong gate to try to lock down the unit. While she was going to lock down. She unknow close the wrong gate. The gate caught my shoulder while closing. Which causes me to have a condition call TOS of the nervous system and of arty. While working at the state farm (that is another name for the prison) I learn many different important lessons that I learn while working there. At this moment these are the lesson that sticks out in my mind. That lead to many other incidents. My supervisor and my co-worker were trying to set me up. Due to the fact, I begin to be noticed for my talents of working with computer. My supervisor's threat to fire me, the public humility me on purpose, raise his voice at me like I was a child, blast
…show more content…
I never allow it to affect my action toward the people because at the end of the day I had a job to do. I couldn’t allow my reaction to hurt me and make the customer or top leadership angry with me. Even though I was being protected by the end-user because they knew I never did anything wrong to anyone. I did my job and went home. I have learned over a period of time that you must be able to hear and don’t hear. My story is I listen to my supervisor, I made sure I keep a detailed record of everything they said and sent to me. Because when spoke to you must be able to have proof of your work order. Since I knew myself and knew what I could and couldn’t take and do. I learn how to take the conservation see what I need to change about myself and what I need to improve. Every day I went to work with a smile on my face and know I had to do my job. Till this day I have people say how they sit and watch me do my job. It made them know that they can overcome anything. Was it wrong on how they conducted themselves? Yes, but I couldn’t take it out on everyone else. You can't control others, but you can control yourself. Even though I don’t have a job at the moment and I have to change my major due to this condition. I wouldn’t change anything in that conversation, nor the way I was mistreated. It taught me how to be a better leader. Now I know how it feels when you be mistreated unfairly.

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