What Is The Importance Of Leadership In Leadership

Fleming_Forum3_Reply2 A huge workforce requires multiple supervisors/leads as you mentioned and all would need to possess unique leadership approaches for a wide range of personalities. When accommodating a smaller staff, like at my place of employment the leadership style and approach may not have to be as broad, but compiling and knowing various approaches would still be useful. The most useful trait that applies to all approaches and that has worked repeatedly in my opinion is the trust and belief factor. If a group of individuals see and believe in a leader’s vision they will follow and give their all knowing that you have given them your all. The bible references leading by example in 1 Peter 5:2, “Shepherd the flock of God that is among …show more content…
I can relate, first hand regarding the implementation of new processes and procedures where instruction wasn’t clearly conveyed. This break down I communication creates a domino effect that ultimately reaches the customer, and like in your case leads to immense dissatisfaction. Effective communication requires multiple pieces for successful transmission and as stated by Lunenburg, (2010), “Because communication is a complex, give-and-take process, breakdowns anywhere in the cycle can block the transfer of understanding” (p.4). There appears to be “noise” effecting the communication and training process were you are employed and that same “noise” has been a constant disruption for my establishment preventing more successful outcomes. “Noise” is understood to be any barrier that prohibits the ability for effective communication. I believe these breakdowns are the responsibility of leadership since they are praised and recognized when processes are successful, but when functions fail, the failures seem to get swept under the rug and ignored. Fischer, K (2016) notes that “Leaders are to empower employees to create a self-sustaining culture” and that established culture embodies accountability”. We are held accountable for our actions or lack of regarding job description, but who is accountable when that job description is not communicated effectively downward. Communicating feedback to leadership is the …show more content…
Communicating change should be phased in to reduce employee shock and to provide resources and training. Robbins & Judge (2009), states that “communication serves four major functions within a group or organization: control, motivation, emotional expression, and information” (p.351). My employer has introduced a change in workflow procedure and responsibilities, but the proper channels and forms were not used which lead to interdepartmental chatter and gossip. Changes of that magnitude involving a shift in responsibility and authority should never be communicated through informal means utilizing nonverbal transmission. The fact that we received the changes via email proved unprofessional and added traction to the grapevine which made workflow counterproductive daily while employees tried to make since of the abrupt decisions. The biggest problem with gossip, and specifically in my department was the exchanging of incorrect information via the grapevine. The bible speaks against gossiping in Ephesians 4:29, stating “Let no corrupting talk come out of your mouths, but only such as is good for building up, as fits the occasion, that it may give grace to those who hear” (ESV). Promoting positivity is what the scripture knows will establish good outcomes as the gossip will lead to corruption as it has in my department. It is extremely frustrating to receive information through