Hospital Administration
A hospital administrator’s responsibilities on a day-to-day basis are endless. From staffing issues, to budgeting, addressing patient satisfaction and quality of services, handling physician relations, organizational financial performance, internal technology acquisition, and new service development (Thompson, Buchbinder, & Shanks, 2010) - the complexity of the healthcare industry makes it one of the most difficult organization to manage, by far (Baker, 2001). Hospital administrators are consistently challenged with balancing the community’s needs (external) and business needs (internal) within the context of community and organizational values (Pierce, 1996). Ethical conduct is an important aspect to the daily operations …show more content…
Decisions, such as how to frame hospital policy and which charitable community services should be accessible, reflect on the complexities of healthcare organization dealing with budget constraints and strong competition (Pierce, 1996). In 1941, the American College of Healthcare Executives developed a Code of Ethics, a framework for ethical conduct in the field of healthcare. The code states all activities, personal and professional, must be conducted with honesty, integrity, fairness, good faith, and respect (Pierce, 1996). Pierce (1996) states, administrators must “employ sound business practices” (para. 6) in all leadership decisions. Thus, leading by example, administration creates a climate consistent with the organization’s mission and vision for all to …show more content…
Establishing ethics committees and compliance programs help keep organizational ethics and goals in line. Clarifying organizational values, facilitating communications on ethical issues, as well as monitoring feedback on ethical performance (Winkler, Gruen, & Sussman, 2005) will promote responsible ethical behavior throughout the organization. It is imperative specifically in a hospital setting, administrators evaluate the quality of care and services given, weigh available resources, avoid discrimination, and protect patient’s rights (ACHE,
A hospital administrator’s responsibilities on a day-to-day basis are endless. From staffing issues, to budgeting, addressing patient satisfaction and quality of services, handling physician relations, organizational financial performance, internal technology acquisition, and new service development (Thompson, Buchbinder, & Shanks, 2010) - the complexity of the healthcare industry makes it one of the most difficult organization to manage, by far (Baker, 2001). Hospital administrators are consistently challenged with balancing the community’s needs (external) and business needs (internal) within the context of community and organizational values (Pierce, 1996). Ethical conduct is an important aspect to the daily operations …show more content…
Decisions, such as how to frame hospital policy and which charitable community services should be accessible, reflect on the complexities of healthcare organization dealing with budget constraints and strong competition (Pierce, 1996). In 1941, the American College of Healthcare Executives developed a Code of Ethics, a framework for ethical conduct in the field of healthcare. The code states all activities, personal and professional, must be conducted with honesty, integrity, fairness, good faith, and respect (Pierce, 1996). Pierce (1996) states, administrators must “employ sound business practices” (para. 6) in all leadership decisions. Thus, leading by example, administration creates a climate consistent with the organization’s mission and vision for all to …show more content…
Establishing ethics committees and compliance programs help keep organizational ethics and goals in line. Clarifying organizational values, facilitating communications on ethical issues, as well as monitoring feedback on ethical performance (Winkler, Gruen, & Sussman, 2005) will promote responsible ethical behavior throughout the organization. It is imperative specifically in a hospital setting, administrators evaluate the quality of care and services given, weigh available resources, avoid discrimination, and protect patient’s rights (ACHE,