Essay on A Discussion Board 3 Reply

1703 Words Nov 7th, 2016 7 Pages
Discussion Board 3 Reply
You did an excellent job discussing communication through the networks and channels in a way that I can easily relate to. Frequently in my workplace, information that should be relayed in a formal manner is not; it is relayed through e-mail alongside the grapevine. As you said, it leads to interdepartmental chatter and gossip. An issue that contributes to the confusion and frustration with using the wrong channel is the lack of explanation through the downward channels. When engaging in downward communication, managers must explain the reasons why a decision was made (Robbins & Judge, 2009). Often, we receive e-mails implementing changes in policy with little to no explanation why which causes employees to refute making the changes and encourages more gossip and speculation as to why it occurred. When this happens, it is best to remember Psalm 141:3 that says, “Take control of what I say, O Lord, and guard my lips.” It is so easy to get caught up in the grapevine, but in the end, it is not worth it and only causes more trouble.
It seems that there is good lateral communication between management with issues in the downward communication that leads to lateral gossip between employees on the lower level. Another issue present within my organization is the lack of upward communication. It is not necessarily that the management level does not listen; the employees do not provide feedback in regards to changes. Employees will discuss changes…

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