A Certified Nurse's Assistant

Improved Essays
As a certified nurse’s assistant, Emily’s leading achievement is providing elite customer service and personal care to Maxim Healthcare’s clients and families. Emily exhibits excellent client customer service at Maxim by being punctual, dependable in managing her own schedule, reliable with scheduling her shifts, promoting open communication between clients and the office, and promptly and proactively correcting conflicts with the client’s best interest in forefront.
On a daily basis, Emily deals with scheduling errors, displeased clients, disgruntled family members, and an array of personalities and attitudes from other co-workers. She approaches these conflicts with confidence and professionalism and from the past year, she hasn’t had any grievances about her services or her care.
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Emily discloses important information in a timely manner, expresses correct, clear responses to clients and to the office to prevent future complications, and with Emily’s positive charisma people enjoy being in her presence.
Emily’s determination for career success empowers her to strive to reach the top, thus she is prepared and enthusiastic to learn and master new practices and skills that are required and necessary for the

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