I looked into each case below. The reason that both of these accounts are going down a tier-while their households appear to have over the 250,000 necessary for the banking rewards tier, is that Bank of America does the rewards by individual- not by the balance of the whole household.
In the Janice Schier’s case, a large portion of the assets are titled in Michael’s name only, including both of his IRA’s- this does not count towards Janice’s balance. When calculating her rewards tier, all balances that were in her name only or jointly held with Michael are included, which gives her a three month trailing average of $168,000 (according to our back office)- qualifying her for the platinum honors tier (Michael will stay in the Banking Rewards
In the Janice Schier’s case, a large portion of the assets are titled in Michael’s name only, including both of his IRA’s- this does not count towards Janice’s balance. When calculating her rewards tier, all balances that were in her name only or jointly held with Michael are included, which gives her a three month trailing average of $168,000 (according to our back office)- qualifying her for the platinum honors tier (Michael will stay in the Banking Rewards