In reference to our team submission of the Negative message, we chose a writing style that fit the criteria for our particular assignment. Activity 7.11-(Customer bad news): Admission Message Erroneously Welcomes All Who Applied needed a gentle approach. In order for us to explain a large mistake the school made regarding all the students who applied, even those who received rejection letters; we needed a well-organized letter. We chose to open with a complimentary statement, which encouraged students to continue pursuing their academic dreams. We then chose to add the negative statement. This gave a brief description of the error that occurred. We followed with a statement of sincerity, comprehension of the schools’ error, and what hardships
