Stephanie Malinowski’s response to Thomas L. Friedman’s essay revolves around two key points. The first point revolves around how “call center jobs” (107) are playing a positive role with young Indians. Malinowski recalls how Friedman succeeded in “portraying the positive side” (107) to his audience. On the other hand, the second point Malinowski’s uses questions Friedman’s credibility as well as demonstrating how he created stereotypes by generalization of young Indian workers.
Subsequently, Malinowski incorporated citations that contributed greatly to her response. She shows how Friedman recalled that Indian workers were “so hospitable” (106) and