24 Hour Knowledge Factory Model

A scenario that best elucidates the operation of a 24 hour knowledge factory involves three or more geographically and temporally distributed software R&D teams. Traditionally, this scenario required that the complete project is sequentially moderated and assigned alternately to each of the teams. Collaboration between the teams, in this case, is minimal, restricted to communicating through the various interface provided. Unlike the traditional development model, the 24-h knowledge factory partitions tasks vertically, meaning that each of the project’s modules may be worked on by all teams, in a cyclic and orderly manner. In short, the continuous development increases the overall efficiency of the teams. However, this task partitioning and cyclic task development necessitates that each team transfer the accomplished work to the temporally succeeding team. The time difference between the teams has traditionally been associated with inefficiencies due to significant communication overheads, time delays, and the associated cost overheads. However, when communication can be facilitated with various IT technologies, i.e. online chat, email, message boards, and other Internet-based tools, the time difference becomes a significant strategic advantage, enabling companies to find new, efficient ways of utilizing global talent.

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The composite persona (CP) model, manifested by the CPro process, utilizes multiple approaches to realize facilitate efficient operation, on a round-the-clock basis, in a globally distributed work environment. Whereas in traditional literature, geographic proximity is considered to be of vital importance in ensuring high productivity of the workforce, and optimization of many types of processes, some of the cited examples contradict traditional thinking and highlight that, in some cases, distributed teams can outperform co-located