We are a healthcare educational center of excellence offering a dynamic environment that emphasizes development, readiness, and accountability. In order to express our mission and vision to our employees and patients we will produce a visual of a building with pillars that shows what we are striving for: Quality Health Care, Service Excellence, Diversity, Professional Accountability, Readiness, and Professional Development. The foundation of these pillars is going to be communication. In order to communicate this new goal to our staff and patients we will make billboards, posters, signs, and cards to go with ID badges with the five pillars and foundation on it, so that all the staff can feel united in the goal and purpose of this hospital. This will intrinsically unite our staff in knowing that everyone is part of this team and is representing these five …show more content…
We want nothing less than excellence when we are serving our patients. They are why we exist and are the fundamental reason that we pursued careers in the health care field. Our goal is that our service to our patients will be talked about worldwide and will put us a step above our competition. Our staff will always put the patient’s preferences and wants first, as long as it will not comprise their care, before our staff’s preferences. We will train our staff to be looking for ways to go the extra mile for our patients. If someone looks lost take the time to ask if they need help or show them the location of what their looking for. Customer service will be an asset at 21st Century Solutions, not a