“Tone at the Top” Overview
Setting the right “tone at the top” of an organization is essential to improve the effectiveness of internal …show more content…
Setting the tone from leadership of DU will provide the structure and cultural cues for the organization. To that end, the following three strategies are proposed:
Establish Core Values and Code of Conduct
Creating core values that represent the essence of DU, aligned with the corporate mission, will provide the framework for employees. These core values will embody attributes such as integrity, ethics, and accountability. In conjunction, a code of conduct will be implemented, which details the expectations of honesty, fair dealing, respect, and teamwork. The values and code will be made prominent in the work environment. Setting the expectations for behaviors, and values will lead to better performance (McNally, 2013).
Communication and Training
The leadership of DU will communicate the company’s core values, and code of conduct policies. Each employee will be trained accordingly. A test to ensure understanding will be given to employees, which will require an 80% accuracy in order to pass, and each employee must pass. Three attempts are granted. Failure to pass will result in additional training for the employee, and one final opportunity to pass the test. Continued failure may result in termination. Reaffirmation testing will be administered annually. The formal nature of the testing demonstrates the commitment to a culture of ethical