1 Organizational Behavior in Changing Times Essay

5111 Words Dec 19th, 2012 21 Pages
1 ORGANIZATIONAL BEHAVIOR in CHANGING tIMES

CHAPTER SCAN

THIS INTRODUCTORY CHAPTER PROVIDES AN OVERVIEW OF THE ENVIRONMENT OF ORGANIZATIONS FOR THESE CHANGING TIMES. IT BEGINS BY PROVIDING AN OVERVIEW OF BEHAVIOR IN ORGANIZATIONS AND THE INTERDISCIPLINARY ORIGINS OF THAT BEHAVIOR. NEXT, IT DESCRIBES THE ORGANIZATIONAL CONTEXT AND PRESENTS THE SIX FOCUS ORGANIZATIONS (BRINKER INTERNATIONAL, ENRON, HARLEY-DAVIDSON, HEWLETT-PACKARD, PATAGONIA, AND THE AMERICAN HEART ASSOCIATION). THIRD, IT POINTS OUT THE CRITICAL ROLE OF CHANGE AND CHALLENGE, FOLLOWED BY A DISCUSSION OF HOW PEOPLE LEARN ABOUT ORGANIZATIONAL BEHAVIOR. THE CHAPTER FINISHES BY RELATING THE VARIOUS FEATURES OF THE BOOK
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It describes human behavior as orderly and logical from the perspective of the organization, but stressful and confusing from the individual’s perspective. A special orientation of this text deals with approaches to learning and application of the skills necessary to become successful organizational members.

A. Understanding Human Behavior

Most of the theories and models of human behavior are categorized as either internal perspectives or external perspectives. Internal perspectives view behavior in terms of thoughts, feelings, past experiences, and needs of the individual. External perspectives explain behavior in terms of external events, consequences of behavior, and environmental forces. Example: "Mary is an excellent employee because she has a high need for achievement." (internal perspective), or in contrast, "Mary is an excellent employee because she is paid extremely well for her work." (external perspective).

B. Interdisciplinary Influences

Because of the complexity of organizations, several fields and disciplines of study have influenced the field of organizational behavior. Significant influences come from psychology, sociology, engineering, anthropology, management, and medicine. Definitions of the disciplines and contributions to organizational behavior are:

Psychology - the science of human behavior -

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